The most general issue that occurs when you print the documents is offline error. Offline error is not serious, but may lead to serious issues such printer not printing. The offline error often occurs due to the network connection drop between the printer and computer. The network connection, you use should be very strong. HP always suggests you to use the broadband network connection. Here is how you can do the HP Printer troubleshooting for the Offline error you perceive in your printer.
Reasons for Offline error
As said earlier, the reason for offline error is poor communication between the operating system and network connection. The printer will not print if you go offline. Hence it is mandatory to take necessary steps against the offline error to continue with your printing avoiding all the hindrances.
Resolving the printer offline problem
The first and foremost thing you can do in HP Printer troubleshooting is nothing but the printer restart. You just have to go for it without any confusion. This is to ensure the connectivity drop and the printer will recover from the issue. Restart will help the printer to regain all the connection in a single hit.
If you have issues, you can directly go to the control panel and hit on the Programs and Feature. Hit the name of your printer in the available lists. Choose Uninstall and try to install the software again from the HP website
Software version check
You have to check whether the printer has the updated software. HP regularly launches updates for each and every printer models. So it is mandatory to make a check with the HP website. If you have installed the HP Printer Assistant, it will update you regarding the printer updates.
HP Print and Scan doctor utility
Download the print and Scan doctor utility from the HP website. HP Print and Scan Doctor utility is the best tool to diagnose the error and issues in your printer. Not only that, the tool will also strive to rectify the error.
You need not pay to utilize the tool in your printer, as HP provides the utility tool for free to its customers. Open the tool first and a welcome screen will be visible. From the available printers, choose your printer. If you couldn’t find the printer, hit on the My Product is not listed link to search. Follow the instructions that are available online.
Check your Internet connection- If you prefer wireless connection, print a wireless network test page. If it is a wired connection, check the Ethernet cables and make sure that the connections are proper
To get more information to determine HP printer offline error, study and comprehend the HP Printer troubleshooting guidelines provided on our web page.